Gorillaz The Mountain Tour 2027 | Guwahati

- Ticketing & Validity:

• Official tickets will be available on the District app and other channels (including offline channels). Do not purchase tickets from any unauthorised person or channel, as counterfeit tickets will be considered invalid. Holders of invalid tickets will be denied entry, with the organiser having no liability to compensate or reimburse you for the tickets purchased or expenses incurred for attending the event.
• Each customer can buy a maximum of ten (10) tickets across categories for the event. Additionally, tickets can be booked for only one event per transaction, and attendees cannot book tickets for multiple cities within the same transaction.
• Ticket category details are listed under the ‘Book Tickets’ section on the District app and website. Additional ticket categories may be introduced at the organiser’s sole discretion.
• Rights of admission are reserved, even for valid ticket holders. Venue rules apply at all times.
• Experiences, food and beverages are chargeable at the venue.
• Customers are advised to keep their booking confirmation, ticket and NFC Band with the customer at all times during the event.
• No duplicate NFCBand will be issued for lost, tampered or stolen NFC Band. The customers will be required to purchase a new ticket on account of a lost, stolen or tampered District Smart Band.
• The customers will be mandatorily required to wear the NFC Band at all times while attending the event. If the NFC Band is removed or tampered with, it will be rendered invalid and will not be replaced by the organiser. The NFC Band may be cut only upon exit from the Event. In case the NFC is lost or missing, the customers may be asked to leave the event as per the discretion of the organiser.
• In the event, the NFC Band is not delivered to a customer, the customer will receive a unique QR code which will be required to be shown at the event venue by the customer after which the NFC Band will be provided to the customer. A ticket will not be counted as a valid ticket if the NFC Band has been tampered with and cannot be scanned at the event.
• The customers agree and acknowledge that any inaccuracies or errors in the delivery address may result in a delay or failure to receive the NFC Band. The organiser will not be held liable for any consequences arising from such inaccuracies or errors attributable to the customer) in any manner whatsoever.
• In the event if the NFC Band is to be collected from the event’s venue the pick-up details will be intimated to the customers by District / organiser on or before the event. The customers can only pick-up the NFCBand from the location intimated to the customers by District / organiser.
• The customer(s) will be solely responsible for any damage, loss, destruction, mutilation or wastage of the NFC Band which occurs for any reason except those related to packaging issues. If the customer(s) receives a damaged NFC Band due to packaging issues, the customer(s) should not take delivery of the NFC Band and hand it back to the delivery personnel. Accepting delivery shall exempt ticketing platform and organiser from all liability for damage to the NFC Band arising because of packaging issues and ticketing platform and organiser shall not be responsible to compensate the customer(s) for such damage or provide the customer(s) a new NFC Band.
• The customers agree and acknowledge that the number of tickets for each category to be made available for sale to the customers for the event shall be at the sole discretion of the organiser and the organiser shall have the right to retain any number of tickets to be given offline, either by sale or complimentary.
• The ticket prices, inclusion and categories of event may change at the sole discretion of the organiser. All announcements will be on the District or its affiliate’s social media pages, and/or communicated via email/SMS/push notification to existing ticket holders.
• The organiser specifies that access to different areas of the event is as per the tickets category. In no circumstance will any cross-category movement of ticket holders be allowed (except for customers purchasing lounge tickets who may have access to the VIP area). Movement, entry or access including but not limited to the backstage area, restricted access areas, office area and other special access areas at the event, unless otherwise allowed by the organiser as per its sole discretion.
• Pay 25% and Reserve Plan
• Customers may reserve their tickets and any applicable add-ons (as communicated through District) by paying 25% of the total amount at checkout. The remaining balance must be paid by the due date mentioned at the time of your booking completion (“Due Date”).
• Only customers who book tickets and applicable add-ons on District before 11: 59 PM on 29 November 2026 are eligible for the “Pay 25% and reserve” option.
• Tickets and add-ons will be confirmed only after full payment is successfully received on or before the Due Date.
• Parent / Legal Guardian: If a customer is bringing a minor, such parent/legal guardian confirms that they have the full legal authority to agree to these Terms on behalf of the minor. Children under the age of 7 are not permitted at the event. Anyone aged 7 and above requires a ticket.
• The parent/guardian accepts full responsibility for the child’s conduct, safety, and wellbeing while attending the festival.
• The parent/guardian confirms the child is physically and medically fit to attend the festival.
• Minors have to be accompanied by an adult and/or legal guardian upon entry and at all times during the event.
• Gates will close at 9: 00pm. Entry may be denied to customers arriving after gate closure or not complying with safety guidelines.
• Re-entry is not permitted.
• Behaviour & Safety: The organiser reserves the right to deny entry or remove any customer for misconduct, breach of terms, safety concerns, medical reasons, or any behaviour which may be deemed inappropriate.
• Customers in an inebriated state, or under the influence of drugs, may be refused entry or evicted.
• The organiser and venue reserve the right to conduct security checks, including frisking.
• Photography, Filming & Media: By purchasing the ticket and/or attending the event, the customer confirm on behalf of the customer and any child or minor accompanying with the respective customer that customer grant the organiser and District the right to use photographs, videos, or recordings of the customer and/or the child/minor, whether taken at the event or shared publicly (including on social media), for promotional and commercial purposes in perpetuity, without further approval or payment.
• No professional cameras, drones, recording equipment, tripods, monopods, selfie sticks, or similar devices are permitted at the event. The organiser reserves the right to confiscate any such equipment and accepts no responsibility for any loss of or damage to such equipment.
• The customer understands and agrees that the event may be photographed, filmed, live-streamed (including simulcast and delayed broadcast), recorded, transmitted, or otherwise captured by the organiser and its authorised partners (including any digital streaming platforms, broadcasters, or media partners). By entering the event venue, the customer irrevocably grants the organiser and its partners the right to capture, record, use, reproduce, transmit, broadcast, live-stream, re-stream, publish, display, adapt, modify, edit, and exploit the customer’s image, voice, likeness, name, actions, and appearance—whether individually or as part of a crowd—in any form of media (now known or later developed), worldwide, in perpetuity, and for any purpose whatsoever, including commercial, advertising, sponsorship, branding, promotion, and archival purposes, without any compensation or further notice. The customer expressly acknowledges and consents that such capture may include crowd shots, incidental or background audio, close-range images, reactions, and any images of the customer appearing beneath or alongside advertising overlays, sponsor integrations, graphics, captions, tickers, or other broadcast elements included by the Organiser or its streaming partners. The customer waives any right to inspect, approve, or object to the manner in which their appearance or voice is used, edited, modified, or incorporated into the broadcast or promotional materials. The customer further agrees that any photos, videos, or other content captured by them at the event and posted on public platforms (including but not limited to Instagram, Facebook, X/Twitter, YouTube, Pinterest, blogs, or similar) may be used, reposted, reproduced, or otherwise exploited by the organiser for promotional, advertising, branding, commercial, and any other event-related purposes, without credit, compensation, or further consent. The customer releases and forever discharges the organiser, the event partners, performers, sponsors, broadcasters, and streaming platforms from any claims arising from such use, including claims based on privacy, publicity, defamation, likeness, personality rights or intellectual-property rights.
• Smoking, Alcohol & Controlled Substances: Alcohol will only be served to customers of legal drinking age as per state regulations.
• Consumption, sale, or possession of illegal drugs or banned substances is strictly prohibited. Offenders will be handed over to the authorities.
• Alcoholic drinks won’t be permitted to be carried outside the venue.
• Prohibited Items: Dangerous or hazardous items are strictly prohibited, including weapons, ammunition, guns, knives of any size, utility knives, mace, personal security pepper sprays, sharp objects, fireworks, pyrotechnic devices, helmets, laser devices, bottles, musical instruments, flammable materials, aerosol, deodorants, perfumes and colognes larger than 100ml, storage bags, wallet chains, sharp or spiked jewellery, and any illegal or banned substances.
• Vape pens, e-cigarettes, cigarettes (sealed or unsealed), lighters, match boxes, and other smoking devices are not permitted.
• Outside food, beverages, filled or empty bottles, cans, coolers, ice chests, alcohol, laptops, tablets, electronic devices, storage bags, umbrellas, flags, signs, noise-making devices (whistles, horns, instruments), candles, glow sticks, and similar items are not allowed.
• The organiser reserves the right to confiscate prohibited items and evict customers found with them. Additional items may be restricted at the organiser’s discretion for safety reasons.
• Venue Access & Restrictions: No access is permitted to backstage areas, restricted zones or offices unless specifically authorised by the organiser.
• Customers may be asked to vacate areas not included within their ticket category.
• Backpacks/bags larger than 12” x 6” x 12” are not allowed. No storage facility will be provided.
• Parking for GA and VIP customers is unavailable at the venue. We recommend using public transport.
• Lounge customers have access to limited parking on a first-come, first-served basis at the venue.
• Medical Support & Liability: First-aid and basic medical assistance will be available, along with an ambulance on standby. The organiser will assist in emergencies but will not be liable for injuries, medical complications or loss resulting from such incidents.
• No liability claims for food poisoning, allergies or other consumption-related issues will be entertained. Customers with allergies may carry prescribed medication.
• Prescription medicines must have pharmacy labels with dosage and patient name. Medicines requiring inhalation are allowed only if prescribed.
• The organiser will not be responsible for loss, theft, damage, destruction or confiscation of personal belongings anywhere in the venue or entry points.
• The organiser will not be responsible for any ill / harmful / negative / allergic effects of food items or drinks consumed at the festival by the customer(s).
• Customers are advised to participate in any of the event activities provided at the event by the organiser or its service providers / independent partners at their sole risk and take all necessary precautions for their personal safety and well-being. The organiser shall not be held liable for any injury, illness, loss, damage to the customer and their personal property, or any other incident arising due to their participation in any such activities or attractions during the course of the event, including participation in any activities and/or attractions.
• Performance & Line Up Changes: Event details (including artist / artist lineup) are subject to change at the organiser’s discretion. Updates may be communicated via the District app, social media, email, SMS or push notifications.
• The performances and content shared by the artists at the festival are purely intended for the purpose of entertainment. The organiser shall not be liable for any claims resulting from an artist's performance at the festival.
• Movement or disruption due to loud sounds, special effects, lighting, fireworks or staging may occur. Customers accept such risks by entering the festival.
• Network & Payment Disruptions: Mobile network issues, failed UPI/credit/debit transactions or connectivity loss may occur. The organiser will not be liable for any resulting loss or inconvenience.
• Legal: Purchase of tickets to the event or entry to the venue of the event implies acceptance of these terms by the customer.
• The customers will not be allowed to bring pets to the event.
• The sponsors / performers / organisers or any of its agents, officers, or employees shall not be responsible for any injury, damage, theft, losses or cost suffered by the customers at or as a result of the festival or any part of it related to the festival.
• The organiser will not be held responsible, legally, financially or otherwise, (i) for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere in the venue or at venue access/entry points, or (ii) for personal injuries sustained by customer(s) arising from, or relating to, the following non-exhaustive list: extremely loud sounds and special effects, such as flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections, strobe lights and fireworks, consumption of the food and beverages served at the festival, whether such injuries or manifestation of such injuries occur during or subsequent to the festival. The customer(s) further agree and acknowledge that the organiser and/or its affiliates will have no legal obligation to mitigate any customer(s) potential or actual losses sustained during the festival.
• Entry to the event is subject to acceptance of these terms. The organiser solely reserves the right to amend, alter or modify these terms without any prior notice / intimation. The decision of the organiser is final and binding and no correspondence will be entered into in this regard by the organiser.
• The terms and conditions for the purchase of food and beverages, sale of merchandise items will be communicated by the organiser to the customer(s) on or prior to the event.
• The organiser reserves the right to amend or update these terms at any time without prior notice. All decisions of the organiser are final and binding.
• These terms are governed by the laws of India. Courts in New Delhi shall have exclusive jurisdiction over any disputes arising from these terms.
• The organiser reserves the right to offer, alter, extend or withdraw, as the case may be, any promotional offers, discounts extended by organiser or any partner associated with the organiser for the event. In such cases, such revision will be updated on the District Platform by the organiser from time to time.
• By using the platform, customers agree to the collection, use, and processing of customers data (including customer’s personal data) in accordance with applicable data protection laws. Organiser, along with the organiser, organiser’s partners, organiser’s service providers, sponsors of the event may collect data (including personal data) from the customers such as their name, e-mail address, billing address or telephone number at the time of booking/registration/payment or during the event for processing transaction, providing customer support, marketing, communication and improving services. By agreeing to these terms, the customers consent for organiser organiser’s partners, organiser service providers, sponsors of the event to process, collect, receive, possess, store, deal and handle all such data (including but not limited to personal data) as provided herein for stated purposes in accordance with the applicable laws and their respective privacy policies. We may share your personal data with third party service providers and partners to complete transactions or provide additional services. Customers’ data will be retained by the organiser and other parties for as long as may be required to continue providing services, administrative purposes and as may be required under relevant laws.
• Any information and data submitted by the customers for the event, including without limitation any personal information etc. will be governed by the privacy policy available at https: //www.district.in/policies/privacy/ and privacy policy and terms of the respective third partner where the customers submit their data during, after or prior to the event, as may be applicable.
• The organiser’s aggregate liability in any scenario whatsoever will not exceed the total gross transaction value under which the claim arose.
• The customers hereby assume all risks, whether or not expressly set forth in these terms, as well as any risks or dangers incidental to, or in any way relating, the event, the purchase of tickets hereunder including those arising from, or relating to, the acts or omissions of third parties (including artists, other customer(s), venue provider, operators, staff, employees, members, partners, agents, designees or third party service providers), including risk of loss or damage to customers personal property and risk of personal injury (mental or physical).
• If a customer is bringing a minor, such parent/legal guardian confirms that they have the full legal authority to agree to these Terms and Conditions (‘Terms’) on behalf of the minor and to grant permission for the minor to participate in the activities, if any at the event. The customer expressly accepts and agrees to assume full responsibility and liability for the minor’s participation and undertakes to perform and discharge all obligations and responsibilities of a minor customer and agree to be bound by the Terms as if they themselves are participating directly in the activity.

- The tickets are non-cancellable, non-transferrable and non-refundable. - Wearable / NFC Band / District Smart Band:

• The attendees will ensure to carry the NFC Band that permits admission/entry to one person only. Access to the event will be via scanning at the turnstiles or via hand scanners of the NFC Band that will be delivered to each attendee by the organiser or if not delivered the attendees may collect the NFC band from the box-office at the event venue. “NFC Band” shall be the band which allows the attendees entry in the form of tickets via turnstiles/handheld scanners to the event. NFC band must be topped up responsibly. Credits in multiple bands may not be merged and any leftover credits from a top-up transaction are non-refundable unless the contrary is informed by District in its sole discretion.
• The NFC Band will be delivered to the customers by the organiser at the address provided by the customers at time of purchasing the ticket(s). The ticket handling fee (if any) will not be refunded for any reason beyond the control of the organiser including but not limited to delivery address provided is incorrect, the premise of the delivery address is closed etc. The customers will at all times be responsible to collect the NFCBands at the delivery address provided by the customers. Notwithstanding the above, tickets/NFCBands will not be delivered to the customers who have purchased tickets after the home delivery option has been closed and such customers shall be responsible to pick up the tickets from the box office present at the event's venue.
• If the remaining balance is not paid by the Due Date, the reservation will be automatically cancelled and the initial 25% Reservation Amount will be forfeited and non-refundable.
• Refund Guarantee Plan
• Customers / attendees (excluding the attendees who have opted for Pay 25% and reserve) can opt-in to pay the Refund Guarantee Fee (as shown on the app) which allows the customers to cancel eligible tickets up to 10 days prior to the event day and receive a refund of the ticket value (net of discounts availed) back to the source account.
• Refund option is only available for customers who have paid the Refund Guarantee Fee.
• For the purpose of Refund Guarantee Fee, all ticket bookings are treated as a single transaction. Partial cancellation of tickets within a confirmed booking is strictly not permitted. If a customer books multiple tickets under one booking, the booking cannot be modified to cancel or refund individual tickets. Refunds, where applicable, will only be processed if the entire booking is cancelled.
• The Refund Guarantee Fee is non-refundable (except in case of event cancellation).
• If the event is postponed/rescheduled to a future date, the tickets purchased by the customers will remain valid for the postponed/rescheduled event date and the refunds will not be issued instantly. However, the organiser, on the written request of the respective customers at events@district.in, may provide a refund for the event up to the ticket value as per the sole discretion of the organiser. Other than the refund up to the ticket value, District / organiser shall have no further liability or obligation to the customer of any nature whatsoever.
• The refund amount, wherever issued, shall be limited to the ticket sale amount actually paid by the customer (net of any discounts or promotional offers availed, ticket handling fees, delivery charges and convenience fee) along with applicable taxes paid on the ticket sale amount. Discounts, travel packages, other add-on expenses, convenience fees, delivery charges, applicable taxes and other ancillary and incidental expenses incurred by you (including hotel, stay and travel costs) are not included in the refund.
• “Pay 25% and reserve” feature cannot be availed if Refund Guarantee Fee is availed.
• The Refund Guarantee Fee plan must be purchased at the time of ticket booking for the relevant event and cannot be added after the transaction has been completed.
• Refunds are applicable only to valid tickets purchased directly through the District platform. Tickets purchased via unauthorised resellers, secondary marketplaces, or unauthorised third parties are not eligible.
• Refunds shall only be applicable where the customer cancels the ticket at least 10 days prior to the event day. Cancellations made within 10 days of the event day are not eligible for any refund. For the purpose of clarity, the customer must initiate their refund request by 11: 59pm on 20th January 2027 at the latest.
• The Refund Guarantee Plan feature applies only to cancellations initiated by the customer who originally booked the tickets.
• All eligible refunds shall be processed to the original payment method used at the time of booking.
• Eligible refunds shall be processed within 5 to 7 working days from the date of cancellation initiated by the customer, unless otherwise communicated by District via SMS, WhatsApp, or email.
• The organiser, in its sole discretion, reserves the right to change, modify, reschedule or cancel any of the performing artists or billed attraction or any other attraction without any liability and will not be liable to give any refund to the customers for any such change, modification, rescheduling or cancellation of any performing artists or billed attractions at the event.
• The organiser and District will not be liable or responsible to the customers nor be deemed to have defaulted under these terms for any failure, default or delay in fulfilling or performing any of its obligations under these terms when and to the extent such failure, default or delay is caused by or results from a Force Majeure Event. “Force Majeure Event” will mean occurrence of an act, event, omission or accident beyond the reasonable control of the organiser and District including natural disasters such as wildfires, earthquakes, storm, flooding, lightning strikes, lock-outs, industrial action, tsunamis, rain, fire, accident, riots, war (threatened or actual), terrorist act, epidemic, pandemic (including the COVID-19 pandemic and related restrictions), civil commotion or turmoil, breakdown of communication facilities, curfew, breakdown of web host or internet services, actions or embargoes or blockades introduced by the government or any other authority having the right to do so, national or regional emergencies, subsidence, invasion, political unrest, any governmental acts or omissions, any change in applicable laws or regulations, the effects of which cannot reasonably have been avoided or mitigated prior to the change coming into effect, travel restrictions or advisory issued by the government, timeline restriction advisory issued by respective governments, interruption or delay of transportation services, interruption or failure of utility services, national strikes, explosion, military action, or any other similar events. The only liability of the organiser and District in case of a Force Majeure Event to the customers will be a refund of the Refund Value.
• The organiser shall not be liable for any refunds for the tickets purchased from any third party.
• The organiser and its representatives reserves the right to ask the customers to exit from the event and cancel the tickets of such customers without any refund if the customers are found not following the safety guidelines of the event, on grounds of misdemeanour, medical safety reasons or breach of these terms.
• If the event is postponed/rescheduled to a future date, the tickets purchased by the customers will remain valid for the postponed/rescheduled event. However, the organiser, on the written request of the respective customers at events@district.in, may provide a refund for the event up to the entire transacted amount (“Refund Value”) as per the sole discretion of the organiser. Other than the Refund Value (if applicable), District / organiser shall have no further liability or obligation to the customer of any nature whatsoever.
• No refund will be provided to the customers by the organiser for reasons not covered or stated in these terms.

- The tickets are non-cancellable, non-transferrable and non-refundable. - If the remaining balance is not paid by the Due Date, the reservation will be automatically cancelled and the initial 25% Reservation Amount will be forfeited and non-refundable. - Customers / attendees (excluding the attendees who have opted for Pay 25% and reserve) can opt-in to pay the Refund Guarantee Fee (as shown on the app) which allows the customers to cancel eligible tickets up to 10 days prior to the event day and receive a refund of the ticket value (net of discounts availed) back to the source account. - For the purpose of Refund Guarantee Fee, all ticket bookings are treated as a single transaction. Partial cancellation of tickets within a confirmed booking is strictly not permitted. If a customer books multiple tickets under one booking, the booking cannot be modified to cancel or refund individual tickets. Refunds, where applicable, will only be processed if the entire booking is cancelled. - The Refund Guarantee Fee is non-refundable (except in case of event cancellation). - Refunds shall only be applicable where the customer cancels the ticket at least 10 days prior to the event day. Cancellations made within 10 days of the event day are not eligible for any refund. For the purpose of clarity, the customer must initiate their refund request by 11:

• 59pm on 20th January 2027 at the latest.
• The Refund Guarantee Plan feature applies only to cancellations initiated by the customer who originally booked the tickets.
• Eligible refunds shall be processed within 5 to 7 working days from the date of cancellation initiated by the customer, unless otherwise communicated by District via SMS, WhatsApp, or email.
• The organiser, in its sole discretion, reserves the right to change, modify, reschedule or cancel any of the performing artists or billed attraction or any other attraction without any liability and will not be liable to give any refund to the customers for any such change, modification, rescheduling or cancellation of any performing artists or billed attractions at the event.
• The organiser and its representatives reserves the right to ask the customers to exit from the event and cancel the tickets of such customers without any refund if the customers are found not following the safety guidelines of the event, on grounds of misdemeanour, medical safety reasons or breach of these terms.
• The unlawful resale of tickets including listing of tickets for resale on third party platforms by any person will lead to cancellation of such tickets and may lead to legal and other consequences subject to the discretion of the relevant government authorities and the organiser.